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Technical Advice:
Our technical support is limited to your parts orders and the parts we
stock and sell. Due to time restraints, we will not be able to take tech
calls that relate to general service, maintenance, or trouble shooting
questions on your cars and trucks. We can't properly advise you on your
overheating problem, or the misfire in the ignition, or the clunking sound
in the chassis. Many such problems require the eyes and ears of someone
on-site who can diagnose the potential problem. We have provided many
resources online within our website, which may offer some helpful tips.
Check out the links in the gray bar above. You may also receive good
suggestions from fellow enthusiasts who participate at antique Ford forums
online (for example: FORDBARN, the HAMB aka JALOPY JOURNAL, the EARLY FORD V8 CLUB, FORD
TRUCK ENTHUSIASTS, and other similar sites).
Vehicle Serial
Number and Title Advice:
We do NOT provide any VIN information beyond the early Ford serial
number chart that is linked above. We have no experience in dealing with
the motor vehicle departments in the 50 USA states. We do NOT sell vehicle
number plates (ie serial number plates, manufacturer model plates, VIN
code plates) for your car or anyone's car. If you purchased a car or truck without a
correct serial number, or a correct title, you should
contact your local DMV for their advice on how to proceed with that
problem.
What Is It
Worth?
This question is asked all the time by people
who want to sell their old Ford engine or vehicle. There is no way for us
to provide a logical and reasonable guess in reply to these requests.
Pricing is always affected by condition, general demand for that item,
regional or local demand for it, and your own willingness or need to sell.
Once again, the antique Ford forums are the best way to gather the random
guesses into some sort of value that appeals to you and a potential buyer.
Help yourself by getting to know the engine or car that you wish to sell,
in order to help qualify its value. And, good luck.......
Catalogs:
We reprint our single catalog once a year or
so.
There is a small charge for the printed catalog. If you live outside of the
USA, we have to charge for the postage to mail it to you. Please see the
'OUR CATALOG" link above for more information. You can download a pdf
version free of charge at any time. Like anyone's printed catalog, the
prices and specifications are all subject to change without notice. Our
catalog includes many parts drawings and specifications so it is a useful
thing to have. Just remember to check our pricing online, or call our
sales office if you need to confirm a specific price.
Using Our Website:
The site is basically divided into three
parts:
* The tool bar at the top of each
page takes you to all the tech support (parts drawings, tune-up specs,
service tips, and
more)
* The left side of the home page
carries the links to all the products we sell. These prices are kept up to
date.
* The right hand side of the home
page shows the link to our online store for secure purchasing of parts 24 hours a
day.
For various reasons, we have chosen
to limit the parts, kits, tools, and books available in the ONLINE STORE. We
stock much more than what you see in the store. If you find something
that you wish to purchase, and do not see it in the online store, please
call our sales office to place the order. Our aim is to balance the
convenience of online ordering with the necessity of assuring that you
place the order and receive the parts that are correct for your application.
International
Orders:
We sell parts all around the world.
Most of the time the customer knows what part he needs, but occasionally
there are questions about the parts needed. We depend on your accurate
descriptions and photos to guide us on the application. Due to the time
zone differences and language difficulties, it helps us greatly if you can
use the email to contact us regarding the parts. There may be delays in
finalizing your order as we work through your communications but we will
do our very best to process your order as quickly as possible. If you wish
to telephone us please compare your time zone to ours (we are in the
Eastern Time Zone in the USA). The best time to call us is when we open
(9:00am) or late in the day (4:00-5:00PM). We are glad to speak with you over
the telephone, but we do not return international phone calls
We may not be able to ship heavy items
(transmissions for example) to international locations. Something heavy
may have to be shipped to a USA location such as a freight forwarding company.
Small orders that can be mailed via the postal system are not a problem
for us. Please refer to the terms and conditions for international
customers, as shown on our parts prices web pages. We have no control over
the delays often encountered with international package shipments, but we
do provide the tracking numbers for you.
Copyrights:
Many illustrations, photos, and text,
including but not limited to our own company logo are copyright protected.
We reserve all rights to our graphic images and text within our website.
The images of parts, various specification charts, and text are available
to you for your personal use. We will not allow or permit any reproduction
of any copyrighted materials for any commercial use, including copies made
for others, whether offered free or for any monetary value. Any
reproduction of copyright protected materials, beyond your personal use, is
expressly prohibited. We request that webmasters do NOT include any of our
web pages within a frame of another website.
Business Hours:
We are open Monday through Thursday (except
for regular holidays) during the hours of 9:00am to 5:00pm Eastern Time.
Vacation and holiday closures will be posted on our website home page, during which
time the
sales office and telephone lines will be closed. No orders will be shipped
or received during such closure periods.
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